Privacy Policy
1. Scope
This Privacy Policy explains how we collect, use, share, and protect information when you use origami lens (the “Service”).
2. Information we collect
- Account data: name, email address, organization/tenant information, and authentication metadata.
- Service data: configuration, usage logs, and operational telemetry needed to provide the Service.
- Customer Content: data you submit to the Service (e.g., metadata inputs and outputs).
- Support communications: messages and attachments you send to support.
3. How we use information
- Provide, maintain, and secure the Service.
- Authenticate users and enforce tenant access controls.
- Process Customer Content to deliver requested features (including AI-assisted features where enabled).
- Monitor usage, prevent abuse, and troubleshoot issues.
- Communicate with you about service updates, security notices, and support.
4. How we share information
We may share information with:
- Service providers who help operate the Service (e.g., cloud hosting, logging, email delivery, payment processing).
- AI providers when you use AI features (to process prompts/inputs and return outputs).
- Legal or safety reasons (to comply with law or protect rights/safety).
5. Data retention
We retain information for as long as necessary to provide the Service and as required for legal, security, and operational purposes. Retention periods may vary by data type and contractual requirements.
6. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
7. International transfers
Information may be processed in locations where we or our service providers operate. You consent to such processing as needed to provide the Service.
8. Your choices
- You can update account information through the Service (or via your tenant administrator).
- You can request deletion or export of data where applicable by contacting support.
9. Children
The Service is not directed to children and is intended for business use. Do not use the Service if you are under the age of 13 (or the applicable age in your jurisdiction).
10. Changes to this policy
We may update this Privacy Policy. If changes are material, we will provide reasonable notice (e.g., email or in-app notice).
11. Contact
Questions about privacy? Contact privacy@origamiprecision.com.
See also: origami lens - Terms of Service